I don't usually read all my statements like a hawk, but I do skim through them.
The word "interest" caught my eyes, and I was pretty sure I did everything to avoid it. I was fuming.
I finally spoke to them Monday morning, they first gave some lame reason why the interest was there, that it was due as introductory offer ends. And I reviewed my documents again and rang back; nowhere could I see interest should be due.
So after two phone calls, I got my money back. Let's hope that has not put my phone over the limit for this month!
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