Shady World of Auto Repairs

The garage dealt direct with AA regarding my power steering issues.  It was first thought to be the pump, then there were also some wiring problem.  Potentially, it was just the wiring problem.  I had to reset the radio and the clock, why was the battery disconnected?  I don't know how much it was, I don't know what else was done to Ken, but it is working for now, so don't ask why and how.